Terms and Conditions of Service

 

The following terms and conditions govern all use of the Matutto website and all content, services and products available at or through the website. The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Matutto’s Privacy Policy) and procedures that may be published from time to time on this Site by Matutto (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Matutto, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 16 years old.

 

1 – Your Matutto Account and Site. If you create an account on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must not describe or assign keywords in your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Matutto may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause Matutto liability. You must immediately notify Matutto of any unauthorised uses of your booking page, your account or any other breaches of security. Matutto will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions. Matutto will not be liable for any refunds, losses or damages that you may incur while using the Site, irrespective of whether the cause was human error or an error related to misuse of the software.

You must not collect data from other users and any details collected will not be shared with any 3rd party unless specifically agreed by the User beforehand. 

 

2 – Responsibility of Contributors. If you manage your account, put links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, "Content"), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:

2.1 – the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;

2.2 – if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;

2.3 – you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;

2.4 – the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;

2.5 – the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);

2.6 – the Content is not pornographic, libellous or defamatory, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;

2.7 – the Content is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, blogs and websites, and similar unsolicited promotional methods;

 2.10 – the Content is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your profile page's URL or name is not the name of a person other than yourself or company other than your own; and

 2.11 – you have, in the case of Content that includes computer code, accurately categorised and/or described the type, nature, uses and effects of the materials, whether requested to do so by Matutto or otherwise.

By submitting Content to Matutto for inclusion on the Website, you grant Matutto a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your class. If you delete Content, Matutto will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

Without limiting any of those representations or warranties, Matutto has the right (though not the obligation) to, in Matutto’s sole discretion (i) refuse or remove any content that, in Matutto’s reasonable opinion, violates any Matutto policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in Matutto’s sole discretion. Matutto will have no obligation to provide a refund of any amounts previously paid.

 

3 – Fees and Payment. Navigating the website doesn’t incur any costs but certain benefits and services on the website are provided for a fee or other charge. If you elect to use paid aspects of the website, you agree to our Pricing Schedule (available on the "My Plans" page in your account) which we may update from time to time. We may add new services for additional fees and charges, or amend fees and charges for existing services, at any time in our sole discretion.

Any purchase made on the website may not be refunded after 48 hours of completing a payment. Shall a dispute or refund request be made within 48 hours of the purchase time, we may issue a refund providing the User has not claimed/used paid elements of the purchased package or feature.

We may consider certain refund requests on a case-by-case basis in our sole discretion, and hold the right to issue, or not issue refunds.

You can request a Refund or make a dispute by emailing admin@matutto.com

 

Payment processing services on matutto.com are provided by Stripe and may be subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to these terms and conditions or continuing to operate as a User on the platform of Matutto, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Matutto enabling payment processing services through Stripe, you agree to provide Matutto accurate and complete information about you and your business, and you authorise Matutto to share it and transaction information related to your use of the payment processing services provided by Stripe.

You may cancel your account with us at any time; however, there are no refunds for cancellation. In the event that Matutto suspends or terminates your account or these Terms and Conditions, you understand and agree that you shall receive no refund or exchange for any credits, any unused time on a subscription, any license or subscription fees for any portion of the Service, any content or data associated with your account, or for anything else.

All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, licenses, royalties, transactions, or other monetary transaction interactions.

 

4 – Responsibility of Website Visitors. Matutto has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material's content, use or effects. By operating the Website, Matutto does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Matutto disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted. 

 

5 – Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which Matutto.com links, and that link to Matutto.com. Matutto does not have any control over those non-Matutto websites and webpages, and is not responsible for their contents or their use. By linking to a non-Matutto website or webpage, Matutto does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Matutto disclaims any responsibility for any harm resulting from your use of non-Matutto websites and webpages.

 

6 – Copyright Infringement. As Matutto asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by Matutto.com violates your copyright, you are encouraged to notify Matutto. Matutto will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. In the case of a visitor who may infringe or repeatedly infringes the copyrights or other intellectual property rights of Matutto or others, Matutto may, in its discretion, terminate or deny access to and use of the Website. In the case of such termination, Matutto will have no obligation to provide a refund of any amounts previously paid to Matutto.

 

7 – Intellectual Property. This Agreement does not transfer from Matutto to you any Matutto or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Matutto, Matutto.com, the Matutto.com logo, and all other trademarks, service marks, graphics and logos used in connection with Matutto.com, or the Website are trademarks or registered trademarks of Matutto or Matutto‘s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any Matutto or third-party trademarks.

 

8 – Changes. Matutto reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Matutto may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

 

9 – Termination. Matutto may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your Matutto.com account (if you have one), you may simply discontinue using the Website. Notwithstanding the foregoing, if you have a paid or premium (non-free) account, such account can only be terminated by Matutto if you materially breach this Agreement and fail to cure such breach within thirty (30) days from Matutto’s notice to you thereof; provided that, Matutto can terminate the Website immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

10 – Disclaimer of Warranties. The Website is provided "as is". Matutto and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Matutto nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.

 

11 – Limitation of Liability. In no event will Matutto, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Matutto under this agreement during the twelve (12) month period prior to the cause of action. Matutto shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

 

12 – General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with the Matutto Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States, United Kingdom or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

 

13 – Indemnification. You agree to indemnify and hold harmless Matutto, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.

 

14 – Miscellaneous. This Agreement constitutes the entire agreement between Matutto and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorised executive of Matutto, or by the posting by Matutto of a revised version. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Matutto may assign its rights under this Agreement without condition. This Agreement will be binding upon and will insure to the benefit of the parties, their successors and permitted assigns.

 

15 – Copyright. This website and its content is copyright of Matutto. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

15.1 – you may print or download to a local hard disk extracts for your personal and non-commercial use only.

15.2 – you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

16 – Disclaimer. The information contained in this website is for general information purposes only. The information is provided by Matutto and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Matutto. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Matutto takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

16.1 - Matutto and its affiliates do not provide tax, legal, immigration or accounting advice. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal, immigration or accounting advice. You should consult your own tax, legal and accounting advisors before engaging in any transaction.

Accuracy related penalties — Any tax advice in this communication is not intended or written by us to be used, and cannot be used, for the purpose of (i) avoiding penalties that may be imposed by any governmental taxing authority or agency, or (ii) promoting, marketing or recommending to another party any matters addressed herein.

The opinions and analyses expressed herein are subject to change at any time, as are statements of financial market trends, which are based on current market conditions. Any suggestions contained herein are general, and do not take into account an individual’s or entity’s specific circumstances or applicable governing law, which may vary from jurisdiction to jurisdiction and be subject to change.

No warranty or representation, express or implied, is made by Matutto, nor does Matutto accept any liability with respect to the information and data set forth herein. Distribution hereof does not constitute legal, tax, accounting, investment or other professional advice. Recipients should consult their professional advisors prior to acting on the information set forth herein.

16.2 - The information provided on this web site is of a general nature. It is not a substitute for specific advice in your own circumstances. You are recommended to obtain specific information and advice required from a trusted professional source before you take any action or refrain from action. Whilst we endeavour to use reasonable efforts to furnish accurate, complete, reliable, error free and up-to-date information, we do not warrant that it is such. We and our associates disclaim all warranties. The information can only provide an overview of the regulations in force at the date of publication, and no action should be taken without consulting the detailed legislation or seeking professional advice.

Likewise, our packages are designed to give Users access to support with their queries, but Matutto shall not accept liability with respect to the support provided.

16.3 - Our Website includes some affiliate links. If you purchase from them, we will receive a small commission to help support our operation costs. The products/services we recommend are vetted and expat-approved by our experts. We do not hold ourselves accountable for your experience purchasing and using recommended products and services.

16.4 - Matutto is not a law firm, bank, accountant or tax/investment advisor. Matutto acts only as an intermediary, facilitating the process of submitting requests for Expats relocating to Spain. Matutto cannot guarantee any application results.

Matutto commits to attempting to provide the most up to date and relevant information on-site, but holds no legal responsibility over its accuracy, and by signing up, you agree to not hold us accountable in any national, or international court of law.

16.5 - By signing up you agree that the contents of the Matutto website should not be taken out of context and shared publicly or privately without the approval of Matutto.

All information on site is property of Matutto and should not be copied, paraphrased or distributed to other members. Failure to comply may result in having your account restricted and/or legal action to be taken.

16.6 - You agree to take full responsibility over any paperwork submissions and documentation requests to official and relevant Government entities.

We do not hold ourselves accountable over the approval (or disapproval) of documentation submitted to official Governmental Bodies. It is ultimately the Governments’ decision to accept or reject any applications for documents and requests, and we hold no power nor accountability over it.

 

17 - Matutto Premium

By purchasing a Matutto premium subscription, you will have access to a set of benefits which are explicit in the “My Plans” page in your account, during the period in which you have a Premium Account. Your card will be charged every 30 days, for as long as you keep your subscription active, and you may cancel it at any time. From the moment you cancel your subscription, your card will no longer be charged, but you will retain the benefits of the Premium plan until the end of the billing cycle you are in. Shall you wish to cancel your Premium Subscription, you must do so 2 days before your subscription renewal date. If you cancel within 2 days of your renewal date, your card will be charged and your subscription will be renewed for one more month. 

The 30-Day Access Plan will give you access to benefits highlighted in the “My Plans” page in your account, and these will be valid for a period of 30 days. Matutto holds the right to not issue refunds on purchases made on Premium Accounts and 30-Day Access Accounts. The activation of Premium Benefits can take up to 12 hours to reflect on your account.

 

18 - Notification Procedures. Matutto may provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through posting of such notice on our website, as determined by Matutto in our sole discretion. Matutto reserves the right to determine the form and means of providing notifications to our Users and Hosts, provided that you may opt out of certain means of notification. Matutto is not responsible for any automatic filtering you or your network provider may apply to email notifications we send to the email address you provide us.